ARRIVAL POLICY

Please arrive 5-10 minutes before your scheduled time (15 minutes prior for first-time clients). This provides time to determine the best session plan for you at each visit, while allowing for an unhurried experience.

 

LATE ARRIVAL POLICY

If you are late, you will have the time remaining in your scheduled appointment for your massage, extension may not be possible. You will be charged the full price of your scheduled session.

 If you are going to be more than 15 minutes late, please call.

 

CANCELLATION POLICY

We appreciate 24 hours notice for any changes to your scheduled appointment. You will be charged the full price of your scheduled session for cancellations without 24 hours notice. If you need to cancel/reschedule, please call

 

NO SHOW POLICY

Clients who fail to show for a scheduled appointment will be charged 50% of the cost** of the scheduled session. If a client fails to provide adequate notice multiple times (2 or more), he/she may be asked to pre-pay for future services. It is important that our massage therapist(s) be compensated for reserved time slots.

** Fees not applicable to first time massage clients

 

OTHER MASSAGE POLICIES

There are no age restrictions; however, clients under 18 must have a guardian present.

Please feel free to make use of our restroom room prior to your session.

Tipping is appreciated, but not expected or required. Tips are taken via cash app , Zelle , Apple Pay or cash

 

INFORMED CONSENT

The Treatment plan will be discussed with you prior to your scheduled session. During your first visit with us you will receive a copy of the massage therapy policies and will be asked to sign the consent statement that you have read, understand and agree to comply with the professional massage therapy policies and procedures.

-Clients who we have not seen for at least a year also will be asked to fill out this form again.

 

SCOPE OF PRACTICE

Prolific Wellness Touch are licensed professionals 

Massage Therapy is a profession in which the practitioner applies manual techniques, and may apply adjunctive therapies, with the intention of positively affecting the health and well-being of the client.

Massage Therapists do not diagnose or prescribe for medical conditions nor are they allowed to provide treatment for a specific condition without a doctor's supervision. The massage therapist is required to refer you for diagnosis and to follow recommendations of your physician.

 

RESPECT FOR CLIENT NEEDS AND BOUNDARIES

Prolific Wellness Touch massage therapists are happy to adjust pressure, temperature, music volume, work longer on an area or move on if you request it.

The client may choose to: leave on as much clothing as needed for comfort, refuse any massage methods, stop massage at any time and is free to leave; the therapy door is never locked.

The client will always be draped. Only the area(s) being worked on will be undraped. The clients will be kept informed of the area to be massaged.

 

PROFESSIONAL BOUNDARIES

Low back, hip and gluteal area can be worked through the draping, rather than undraped, if requested. Any area can be avoided, if requested.

Sexual interaction or discussion of any kind between the client and the massage therapist is NEVER appropriate. Requests for sexual activity will not be tolerated, will be viewed as solicitation and reported to the proper authorities under the guidelines of the massage therapy policies and procedures. The client will not be rescheduled if this occurs.

On rare occasions an involuntary sensual response to massage is natural and will subside on its own.

 

CONFIDENTIALITY AND CONVERSATION

We treat all client visits and conditions as confidential. The client may or may not choose to talk during the massage.

EXISTING AND NEW MEDICAL CONDITIONS

It is the responsibility of the client to keep the massage therapist informed of any medical treatment currently being taken, and to provide written permission from the physician, chiropractor, physical therapist, etc., that massage therapy sessions may be continued.

 

The client must also keep the massage therapist informed of any changes in health conditions.